Our Privacy Policy

NAUTICAL LANDS GROUP is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the NAUTICAL LANDS GROUP Web site and governs data collection and usage. By using the NAUTICAL LANDS GROUP website, you consent to the data practices described in this statement.


NAUTICAL LANDS GROUP collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. NAUTICAL LANDS GROUP also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by NAUTICAL LANDS GROUP. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by NAUTICAL LANDS GROUP for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NAUTICAL LANDS GROUP Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NAUTICAL LANDS GROUP public message boards, this information may be collected and used by others. Note: NAUTICAL LANDS GROUP does not read any of your private online communications.

NAUTICAL LANDS GROUP encourages you to review the privacy statements of Web sites you choose to link to from NAUTICAL LANDS GROUP so that you can understand how those Web sites collect, use and share your information. NAUTICAL LANDS GROUP is not responsible for the privacy statements or other content on Web sites outside of the NAUTICAL LANDS GROUP and NAUTICAL LANDS GROUP family of Web sites.


NAUTICAL LANDS GROUP collects and uses your personal information to operate the NAUTICAL LANDS GROUP Web site and deliver the services you have requested. NAUTICAL LANDS GROUP also uses your personally identifiable information to inform you of other products or services available from NAUTICAL LANDS GROUP and its affiliates. NAUTICAL LANDS GROUP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

NAUTICAL LANDS GROUP does not sell, rent or lease its customer lists to third parties. NAUTICAL LANDS GROUP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, NAUTICAL LANDS GROUP may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NAUTICAL LANDS GROUP, and they are required to maintain the confidentiality of your information.

NAUTICAL LANDS GROUP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. NAUTICAL LANDS GROUP keeps track of the Web sites and pages our customers visit within NAUTICAL LANDS GROUP, in order to determine what NAUTICAL LANDS GROUP services are the most popular. This data is used to deliver customized content and advertising within NAUTICAL LANDS GROUP to customers whose behavior indicates that they are interested in a particular subject area.

NAUTICAL LANDS GROUP Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NAUTICAL LANDS GROUP or the site; (b) protect and defend the rights or property of NAUTICAL LANDS GROUP; and, (c) act under exigent circumstances to protect the personal safety of users of NAUTICAL LANDS GROUP, or the public.


The NAUTICAL LANDS GROUP Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NAUTICAL LANDS GROUP pages, or register with NAUTICAL LANDS GROUP site or services, a cookie helps NAUTICAL LANDS GROUP to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NAUTICAL LANDS GROUP Web site, the information you previously provided can be retrieved, so you can easily use the NAUTICAL LANDS GROUP features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NAUTICAL LANDS GROUP services or Web sites you visit.


NAUTICAL LANDS GROUP secures your personal information from unauthorized access, use or disclosure. NAUTICAL LANDS GROUP secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


NAUTICAL LANDS GROUP will occasionally update this Statement of Privacy to reflect company and customer feedback. NAUTICAL LANDS GROUP encourages you to periodically review this Statement to be informed of how NAUTICAL LANDS GROUP is protecting your information.


NAUTICAL LANDS GROUP welcomes your comments regarding this Statement of Privacy. If you believe that NAUTICAL LANDS GROUP has not adhered to this Statement, please contact NAUTICAL LANDS GROUP. We will use commercially reasonable efforts to promptly determine and remedy the problem.


This Privacy Policy describes how your personal information is collected, used, and shared when you use the Wellings App (“the app”).


When you use the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, email, name, room number, phone number, additional comments, and data stored in cookies that are installed on your device. Additionally, as you browse the App, and use its functions we collect information about your use of the App. This includes the storage of your information on third party servers under our administration at FreshDesk and Setmore. We refer to this automatically-collected information as “Device Information.”

You can refer to the policies of both FreshDesk and Setmore at:

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit //www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make an order request, purchase, or attempt to make a purchase through the App, we collect certain information from you, including your name, billing address, room number, email address, and phone number as required by us to render the service requested. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the App. Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address and room number), and more generally to improve and optimize our App (for example, by generating analytics about how our customers browse and interact with the App, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above and to carry out the services and service the Orders placed by you through the App. For example, we use inter alia, Google Firebase, Freshdesk, and Setmore to process and use the data to carry out the services available through the App.

We also use Google Analytics to help us understand how our customers use the Site- -you can read more about how Google uses your Personal Information here: //www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: //tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: //optout.aboutads.info/.


When you place an order through the App and/or use and/or request services through the App, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ‘privacy@nlgc.com’, or by mail using the details provided below:

Nautical Lands Group, 2962 Carp Road, Carp, ON, K0A1L0, Canada